This year, as a ‘Managing the Live Event’ assessment, I had
the task of planning my own event with some group members and then bringing all
the ideas to life. The idea that was implemented was ‘Battle of The Bands
Huddersfield’. This live event consisted
of three student bands that were chosen through a Facebook poll with over 1000
results. The event was hosted in The
Parish, a local bar/venue in Huddersfield.
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The 3nine8 starting off the night and building tension |
One of the touch points of the event was most definitely
just before the first band started playing, as everything was in place. This
was the ‘clearance’ and most definitely showed that all group members knew what
they were doing and helped engage the audience; showing them a clear route of
where they could go, what they could do whilst waiting for the first band and
also signalling when the ‘experience’ was starting. This helped build tension, which
is definitely needed for a ‘Battle of The Bands competition’. Other moments
that engaged the audience was during voting and the announcement of the
winners.
Personally, I think the pre-event experience was the most
challenging and also the most successful part, when it came to consumer engagement.
This is because the Facebook poll that was created to choose the top 3 bands had
a lot of attention, as people from all over Huddersfield (not just students!)
took part in voting. A Guitar Hero stand was also implemented in the Student’s
Union, to try and promote the event and increase sales. This was useful as it
created another experience for consumers and brought some fun into a typical
day for a University student. The stand was very popular and many students
wanted to participate. Many students highlighted that it was bringing them back
memories when they used to play the game. This form of engagement is by far one
of the most powerful that I had seen during our promotion periods. This is
because the use of something nostalgic helps the consumer remember their past involvement
with the game and the one they are currently experiencing; therefore leaving
them with something they can talk and think about after playing; thus leading
them to thinking about our event and buying a ticket. The stand was a form of
sensory marketing and consumer motivation, as it engaged the individuals with
the use of some of the human senses and also it gave them a sense of belongingness;
making them feel valued by us.
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A consumer playing Guitar Hero on our promotional stand |
This was a really good read, it is written very well. Did you manage to make enough profit? I agree that the consumer is actually very important in controlling the whole experience, as they end up creating the atmosphere.
ReplyDeleteThank you for the appreciation! Yes, we raised roughly £290.00, which was above our smart objective. I agree with you, but I reckon the event managers themselves can control this, as they can pick out the correct target audience, to make sure that atmosphere can be created. Thank you for commenting
ReplyDeleteYou are very welcome, I am sure you worked very hard to create such an event. You have got a good point and I agree with you. You are most definitely right in saying that the event manager can control it, as it all comes down to their marketing; which I can see is what you have done and done well:)
ReplyDeleteThanks again. I also agree that it comes down to the marketing, as the event managers are able to promote to certain people, in this case students in Huddersfield. Although, we also had people come in on the night who had just walked past and were interested in coming along, which does suggest that not all aspects of the event can be controlled by the event manager, even if they had already targeted an audience. What are your thoughts on this?
ReplyDeleteThat's good news, it is always good when you can bring in other audiences. Do you think it can be a risk when you let others in, as it may change the way your target audience may experience the event? You're right, if you think about it, it is actually quite hard to say whonp exactly controls the event experience isn't it?
DeleteOf course it can always be a little risky, but Parish was a venue that has their own audience, which happened to match the type of music and also our target audience. In this instance, it did not become a problem during our event.
DeleteEven though you didn't have full control, did the event go as you'd hoped/envisioned?
ReplyDeleteIt did, yes. At times the group would panic if they had not followed the production schedule, however by the time the first customer came in, the whole group had magically taken charge of the event and completely scrapped the timesheets. This just proves that sometimes an event can end up being even better than it was originally planned out, as some elements of the event are actually uncontrollable. Meaning that it is the event manager's job to work with these faults and still make the experience as fantastic as can be.
ReplyDeleteI love how you used Guitar Hero to advertise and promote your event. That would have worked on me for sure!
ReplyDeleteAbsolutely amazing idea!
Thank you for the appreciation! We wanted to make our marketing as experiential as possible- I feel like on this occasion it really worked well.
DeleteThe guitar hero concept popped up when we were trying to link the whole Battle of the Bands idea to our promotion.